network design homework?
Question by : network design homework?
Adventureworks Corporation is a business process outsourcing (BPO) company catering to a clientele who sought out their needs for call support and back-end processing to 3rd party vendors.
The company started in 2007 as a small enterprise focusing on call center operations with 100 agents divided into two 8-hour shifts (morning and night shifts) that accepts incoming calls. As the company outgrew its targets and expanded massively in 2008, they hired 80 additional agents for its call center operations. For their expansion into medical transcription business, they also hired 60 medical professionals. By 2009, 50 more employees were hired to focus on back-end processing, where activities include data encoding, journaling and finance support.
Today, the company has 320 employees and is targeting to double this number in 2 years’ time and by 2015, their stretch goal is to increase their coverage and cater to global customers with 1200 employees.
Adventureworks Corporation currently serves 14 call center, 4 medical transcription and 2 back-end processing accounts. They have an IT staff pool of 4 personnel servicing the desktops and servers which are currently not centrally managed. A total of 160 desktops, 140 of which are deployed to the account projects while the remaining are used by administration, finance, human resources, sales, marketing and IT personnel. Each desktop was purchased with applications pre-installed. For each of the accounts served by the company, a dedicated server is purchased for the repository of documents and files related to each.
During a review, the following concerns were raised and the top management is determined to make the necessary changes that will have the optimum impact to the productivity of the employees while minimizing cost:
• Lack of security in the file servers
• No central management tool for the users as well as the desktops and servers
• Information and resources are redundant and not shared
• Access to email and information via internet is unavailable to employees
• No web presence or website where prospective accounts or customers may view the profile and case studies of Adventureworks Corporation
The requirements defined above are just some of the things they identified as priority requirements although the management acknowledges that additional services may be implemented to further improve their efficacy and efficiency as an organization.
As an IT consultant, you were asked to submit a bid for this project. You are required to submit the following as a proposal for the said project:
1. Scope of the project
2. Network infrastructure design
3. List of all components that needs to be purchased and cost
4. Total project cost (including your company’s service fee)
Answer by Diamond Daniels
I would love to answer this for you, but …..
My hourly fee is $ 250/hr.
This is not a quick answer. Sounds like homework.
Know better? Leave your own answer in the comments!