Has anyone heard about google base or google merchant driving small business off the net?
Question by Correctlinguistics: Has anyone heard about google base or google merchant driving small business off the net?
I have heard from several small businesses that their accounts with google merchant and google base were closed or deactivated or listings hidden overnight without explanation. Google reserves the right to close anyone’s account, but I have heard this is targeted towards small businesses. Does anyone have info on this?
They sent me a series of strange emails first blaming my hosting company, the next email blamed me, the next one blamed my products and said I might be welcome back some other time. I have seen several postings online about this.
Answer by Thomas
We’ve been setting up small businesses on Google Base/Google Shopping since its inception. The tool is a great benefit to many local and regional small businesses, as it gives them great reach in product search, without any overhead.
Google is the most strict when it comes to abusive parties using their network – especially shopping feeds. Make sure that you follow up and understand the Terms of Service/Agreement before putting your feeds into the system.
Out of thousands of customers over the years, we’ve only heard of “ex-clients” getting nuked off Google Shopping due to abuse and trying to game the system. All of our existing customers are very happy, feeds are bringing in added revenue and marketing reach, and the cost can’t be beat ($ 0 = FREE).
Whether your business is big or small, if you violate the ToS your are SoL.
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